TOMPEE Payment

Making payments using PayPal

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Currently Tompee uses PayPal to handle all invoice payments so we suggest that you sign up for a PayPal account if you do not have one already.

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Paying Invoices

This is simply a matter of visiting your Invoices page, selecting which of the outstanding invoices to pay and clicking on the PayPal button. Once your payment amount is confirmed, you will be transferred to the PayPal site where you can log in to an existing account or sign up for a new one.

PayPal makes it easy to complete payments securely as your credit card or bank account details are not shown at any time during the payment process and they provide a claims and disputes system that helps both sellers and buyers. You can read more about it here PayPal disputes procedure

Sending and receiving payment using PayPal

To send money you need the recipient’s email address or mobile phone number. If the recipient doesn’t have a PayPal account already then they will be requested to open one to receive the funds.

To send money with PayPal, follow these steps:

  1. Log in to your PayPal account at www.paypal.com
  2. Click ‘Send Money’ at the top of the page
  3. Enter the email address or mobile phone number of the recipient
  4. Enter the amount and choose the currency
  5. Choose whether the payment is a Purchase or Personal payment, Purchase should be used when you are paying for an item you have bought
  6. Click ‘Continue’
  7. If you want to change the payment method, click ‘Change’ under ‘Payment Method’
  8. Review your postal information and add a message to the recipient (optional)
  9. Review the information and click ‘Send Money’ to complete your transaction

Both you and the recipient will receive an email (or text message for payments to mobile phones) confirming payment. You can also view the payment in your PayPal account History.

Note: Unverified PayPal accounts have a sending limit. To check your sending limit, log in to your PayPal account and click the ‘View Limits’ link on the ‘My Account Overview’ page. To lift the sending limit, you need to Verify your account.

Further Questions

If you need any further help with using Tompee, please don’t hesitate to contact us using our online message form or by emailing us at support@tompee.com>


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